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HOW TO RETURN

You have 1 month from the shipping date to return your purchase from Zara.com FREE OF CHARGE.

These are the options for returning your items:

At a zara store

Take your order and receipt to any Zara store in the same country/region in which you made the purchase. 

Home collection

Access your order information through request a return. 

If you placed your order as a guest, you will be able to access this information through the link included in the order confirmation email. 

We will send a courier to collect your return from the address you tell us.

At a drop-off point

Access your order information through request a return. 

If you placed your order as a guest, you will be able to access this information through the link included in the order confirmation email. 

We will send you a label so that you can take the items you wish to return to the PostNord.

https://www.zara.com/fi/en/help/how-to-return-h37.html