KIIRE

How long do I have before making a return, and do I have to pay for shipping?

1. You have a max of 45 days to make returns. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.

2. Shipping is free on your 1st return for any order. You must use the shipping label we provide (See "How do I make a return?" section for details), then send back and postmark the package within 45 days from the purchase date.

3. After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 45 days of the purchase date. There are two ways:

① you can use the shipping label we provided and pay a $ 7.99 shipping fee , which will be deducted from your refund.

② you can use your own shipping method and at your own cost.

1. Sign into your SHEIN account.

2. Find the order in My Orders, click the "Return Item" button.

3. Select the item(s) you would like to return, indicate the reason, and submit.

4. Print the return label and securely tape it on the outside of your return package.

5. Call the post office to arrange a collection or drop off at your nearest post office.

NOTE: If you are paying to ship back the return yourself, you can use any shipping method you like, just make sure it's postmarked no later than 45 days from the purchase date. (See "Important Notice" section for details)

*The shipping label we provide only works if you are shipping within the US.

https://us.shein.com/Return-Policy-a-281.html